·         explore the impact of nonverbal elements of communication

·         learn and apply four steps in preparing and sending effective messages

·         practice the elements of effective communication

·         apply new skills to real-life situations

• incorporate the four "musts" for a presentation high in audience appeal complete an Audience Profile that gives you necessary information and insights to tailor your message to your audience
• define the objective of your presentation to keep your efforts on target
• select the most suitable forms of audiovisual support, and develop well-designed audiovisual aids for optimum impact
• prepare for and skillfully respond to questions
  identify types of post-presentation follow-up that may be applicable to fully satisfy your objective
• collect audience feedback and conduct self-evaluations, and apply the results to plans for further improvement
• avoid the most common complaints about presentations often expressed by people in an audience

• increase awareness of your attitudes toward time
• identify your procrastination patterns
• assess personal "clutter styles"
• learn to plan time by setting priorities and developing action plans